热线订餐

感觉吃文化是旅行必不可少的，在旅游胜地订餐是急不了的。

A: I’d like to reserve a table for three at 7:00 this evening.

我想要订一张今晚7：00三个人的桌位。

B: Let me check. Hold on, please.…Yes, that’s fine. Smoking or nonsmoking area?

我来查查看。请稍候……是的，没问题。您要吸烟区还是非吸烟区？

A: Nonsmoking, please.

请给我非吸烟区的。

B:All right. May I have your name?

好的。请教您的大名是？

A: My name is Zhong.

敝姓钟。

B: How do you spell it, sir?

先生，请问怎么拼？

A: Z-H-O-N-G.

订桌位还有如下说法：

I’d like to make a reservation for this Saturday evening.

我这个礼拜六晚上想订张桌位。

We are a group of four.

我们有四个人。

挑选中意的位子时可说：

We’d prefer a table by the window.

我们喜欢靠窗的桌位。

We’d like to sit by the window.

我们想要坐在窗边。

We’d like a smoking table.

我们想要吸烟区的桌位。

I’d like a quiet corner, if possible.

我想要安静的角落，如果可能的话。

Could we have a table close to the band？

我们可以选靠近乐队的桌位吗？

投诉和道歉

遇到不满意的事情需要投诉时，礼貌地说比较奏效。

在商店，收款员找错了钱。Excuse me, I think you’ve given me the wrong change.

在酒店,房间的调温器坏了。Excuse me, but there’s a problem with the heating in my room.或Sorry to bother you, but I think there’s something wrong with the air-conditioning.

失窃了。I’m afraid I have to make a complaint. Some money has gone missing from my hotel room.

房间没有整理。I’m afraid there’s a slight problem with my room - the bed hasn’t been made.